At YourPandit, we want you to have a clear understanding of our refund and cancellation terms before making a purchase.
1. Digital Products
Due to the nature of digital products, payments for digital products are generally non-refundable once the product has been delivered or accessed.
If you experience a technical problem, receive an incorrect product, or cannot access your purchase due to an issue on our side, please contact us. We will review the issue and, where appropriate, provide access, a replacement, or a refund.
2. Pandit Ji / Guidance Sessions
If you need to cancel or reschedule a booked session, please contact us as early as possible.
Refund eligibility may depend on:
- The type of session booked
- How much notice is provided
- Whether the session has already started
- Whether the service has already been delivered
If a session cannot be provided due to an issue on our side or the assigned Pandit Ji is unavailable, we may offer rescheduling or a refund, as applicable.
3. Completed Services
Once a spiritual guidance session, consultation, or other service has been completed, refunds will generally not be available, except where required by applicable law or where YourPandit determines that a refund is appropriate.
4. Duplicate or Failed Payments
If your payment was deducted but the order or booking was not successfully created, please contact us.
After verification, eligible duplicate or failed transactions will be refunded through the applicable payment method.
5. How to Request a Refund
For refund or cancellation requests, contact:
YourPandit
Email: [email protected]
Please include your name, order/booking details, and reason for the request.
We will review requests and respond within a reasonable time.
6. Changes to This Policy
YourPandit may update this Refund & Cancellation Policy from time to time. The latest version will always be published on this page.